|
|||||||
 |
Congratulations to our 2010 Stewards of Sustainability!
The Georgia World Congress Center (GWCC) worked with the Microsoft Corporation in April during their Microsoft Dynamics customer conference, Convergence, to divert as much waste as possible from the landfill. Fifty-seven tons of waste were produced during the four-day event. Through coordinated efforts between Microsoft, the GWCC’s Building Services department and in-house caterer Levy Restaurants, 36 tons of the 57 were diverted from the landfill, resulting in a diversion rate of 63.6%. Green Pioneer: Target Field and the design team at Populous Received 36 LEED points, qualifying for LEED Silver and the ‘greenest ballpark in America’ (Nats Park got 34 points). But the story is really much more than just LEED … it’s about a holistic approach to long term sustainability for the project and the community. The design team used the opportunity of a new ballpark downtown to rethink how the community interacts not only with the ballpark, but with a new edge of downtown. The team integrated public transit directly into the site, with a new transit hub designed into one of the ballpark entrances. Public transit has been a huge success – on opening day alone, Metro Transit reported a 5% increase in public transit than what was normally used at the Metrodome and those stats remain steady two months into the season. The Twins entered into a unique green partnership with Pentair to install a water cistern that collects nearly 200,000 gallons of water to be used for field irrigation and seating bowl washdown. This saves the team 1.26 million gallons of water per year. Green Attitude: Eric Ritz, Global Inheritance at Coachella For creating a Human-powered stage that provides festival goers with an opportunity to deejay a 30-minute set at the festival, using a Coachella-curated music hard drive. Each deejay will need to bring 12 friends to generate the energy needed to power the equipment during the set by running on hamster wheels, riding bikes, turning hand cranks, riding seesaws among other things. ******************
 Joining AEG in September 1999 as one of Staples Center’s event managers, Castillo Butcher has played a key role in the opening and operation of both Staples Center and Nokia Theatre L.A. Live. She is the primary contact with all promoters, managers and talent representatives as well as the four professional sports franchises and the leagues that call Staples Center home. She has helped establish AEG’s presence in the venue industry while training and mentoring staff to help them achieve greater success. Castillo Butcher has been promoted through several positions to her current roles. She began her arena career at the Honda Center, Anaheim, Calif., as assistant Box Office manager. Last July, she and her husband welcomed beautiful twin girls, Ella & Catalina, into their family. Liza Cartmell, Group President, Aramark Sports and Entertainment Cartmell provides overall leadership, strategic direction and management for Aramark’s Sports, Entertainment & Conventions and Parks & Destinations divisions, encompassing more than 200 venues across North America. She is one of the highest-ranking women executives within Aramark. She has championed the integration of technology into the company’s operations for the benefit of employees, clients and fans. Her focus on better serving the customer has led to the company initiating comprehensive market research to uncover fan behaviors and motivation. She oversaw the launch of a new initiative to engage consumers, compile their insights and develop products and services that drive consumer demand and revenue, based on their feedback. Cartmell has been a driving force behind the shift in thinking that has led concessionaires to become a valued partner with clients and an integral part of the fan experience. Tammy Koolbeck, Vice President of Venue Services, VenuWorks Tammy oversees the VenuWorks client-base, traveling from building to building to ensure her clients are happy and her management team is at the top of its game. Besides handling VenuWorks national corporate marketing efforts, she is a tour-de-force in many industry professional associations including IAAM and the Event and Arena Marketing Conference, where she is past president and a member of the Board of Directors. ***************
Congratulations to all the 2010 Venues Today Women of Influence Nominees:Jo-Ann Armstrong, Director of Booking, Honda Center, Anaheim, Calif. Armstrong is well respected in the concert/event industry by both her colleagues and peers. With over 20 years of experience, Armstrong does an impeccable job of standing out in the heavily saturated Southern California entertainment industry. A constant challenge that Armstrong faces is selling Orange County as a separate market from Los Angeles. Proof that she often overcomes this challenge can be seen in Honda Center’s recent line-up of top name concerts including the Eagles, James Taylor/Carole King, Muse and Roger Waters. Lynn Carlotto, General Manager, Arena at Harbor Yard, Bridgeport, Conn. Carlotto has been the general manager of the Arena at Harbor Yard for Centerplate for several years. She consistently encourages and influences arena staff to develop their talents as team builders and encourages them to learn and grow within the entertainment and sports industries as well as in facility management operations. She is a very direct communicator, has the ability to be decisive and, when faced with difficulties, she has had to make firm decisions and maintain a positive attitude. She consistently delivers results that benefit the venue as well as the company. Wesley Elizabeth Cullen, General Manager for SMG, Coliseo de Puerto Rico, San Juan Wesley joined SMG and the Coliseo de Puerto Rico in 2006 after expanding WWE’s international touring division, planning events during the 2000 Presidential Campaign and organizing corporate functions. As an expat, she was able to adapt to the culture while leading the team to customer service excellence (in both front and back of house) never before experienced in a public facility in Puerto Rico. Wesley was promoted to assistant general manager and then general manager in late 2008. During her time at the Coliseo de Puerto Rico, the venue has been consistently ranked in the top 20 in the world in ticket sales. In addition to hosting the top international and Latin concerts, in April 2010, the Coliseo hosted the Latin Billboard televised awards. Dayna Deutsch, Sr. VP of Sales & Marketing, VEE Corporation Deutsch oversees a staff of 25 – promoters, publicists, marketers and creative services. She is responsible for sales, marketing and communications for all of VEE’s live stage touring productions. She also leads the Sales and Marketing efforts for VEE’s Production Services and Costumes & Creatures divisions. In addition, she serves as liaison with VEE’s licensors, including Sesame Workshop, NBC Universal and HIT Entertainment, to ensure brand quality is upheld at all times. A graduate of the University of Wisconsin with a Bachelor’s in Theatre Arts, Deutsch’s career started on the live stage. She then went behind the scenes into television broadcasting, working in community relations and business development to build audience loyalty and station brand recognition. She came to VEE in 2004 because she loves live entertainment and knew her role there would utilize all of her skills and talents. Sandie Filipiak, Director of Concessions for Centerplate, AT&T Park, San Francisco Filipiak’s vision for locally-inspired concepts and a variety of high-quality foodservice in the major leagues has become the gold standard for the industry. Drawing on her 25 years of experience — first in the California wine industry and then at Centerplate, she grew a wine program from scratch, introduced what the New York Times has called the best food in the majors, and served as the vanguard of best practices for her tier. Within the company, she is best known as the go-to person for managing marquee events and major stadium openings. Her special-op credentials earned her Centerplate’s “Team Player Award” and include GM of the NFL Experience at the 2009 Super Bowl at the University of Phoenix Stadium, Glendale, Ariz. Yajaira Flores, Marketing and Special Events Coordinator, McAllen (Texas) Convention Center Flores brought the music back to the masses when she was hired to help book music and sports for this $65 million convention center in the Rio Grande Valley. She has helped turn the convention center into a music venue and brought in concerts by Paulina Rubio and DeadMau5 and nationally televised boxing matches and MMA bouts. She has dozens of contacts with promoters and agents, and works closely with the facility's operations team to make sure each event she books is executed flawlessly. She is very passionate about her community of McAllen and consistently goes out of her way to insure that visitors enjoy themselves. Jennifer Hershey, Director of Operations, Jujamcyn Theaters Hershey oversees some of Broadway’s finest theaters, including the Eugene O'Neill Theatre, the St. James Theatre, the Al Hirschfeld Theatre, the August Wilson Theatre, and the Walter Kerr Theatre. In addition to her incredibly stressful job maintaining these landmark buildings, Hershey has taken on the challenge of making her theatres and the Broadway community greener. Hershey is the head of the Venues Committee for the Broadway Green Alliance (BGA), which includes all the major Broadway houses, large not-for-profit theatre groups and larger venues such as Radio City Music Hall. Participating venues have begun major recycling and energy curtailment programs, as well as switching to more eco-friendly cleaning products and appliances. Jena Hoffman, President and CEO, INTIX Hoffman is heading up efforts to make INTIX a more efficient and nimble organization — a virtual association — to better serve its members. Before taking on the diverse association, Hoffman worked at the Center Theatre Group in Los Angeles, where she guided the organization from using an outside ticket agency for their phone ticket sales to an internal sales and customer service department. She also led them through a transition onto a new ticketing system. Later, at the Los Angeles Philharmonic, Hoffman served as senior director of Sales & Customer Service. She has a reputation for getting the job done and making strong positive change in organizations in a short amount of time. Cindy Hoye, Executive Director, Indiana State Fair, Indianapolis Hoye has worked her way up through the chairs at the International Association of Fairs & Expositions (IAFE) to become 2010 chair. In her professional life, Hoye was appointed executive director of the Indiana State Fair in 2004 after 17 years as marketing director. The Indiana State Fair won dozens of awards from IAFE when she was marketing director. As executive director she implemented a business operations plan that was not previously in existence, improved customer and employee safety and spearheaded employee training. Donna P. Julian, Senior Vice President, Arena & Event Operations/General Manager, Bobcats Sports & Entertainment, Charlotte, N.C. Julian serves as lead executive staff for the day-to-day operations of Time Warner Cable Arena and manages the organization’s event booking relationship with AEG. Julian has managed several major events since the $265 million Time Warner Cable Arena’s opening in 2005, including the 2008 ACC Men’s Basketball Championship, the 2008 NCAA Men’s Basketball Regional round, this year’s First Round NBA Playoff series for the Charlotte Bobcats and numerous concerts and family shows. Deborah Kime, Senior Group Sales Manager for Global Spectrum, John Labatt Centre, London, Ontario Kime serves as Regional Director, overseeing the group sales efforts of approximately 22 Global Spectrum facilities throughout Canada and the U.S. She is very talented and dedicated to leading her team of sales individuals to maximize ticket revenues through their professional development. Her courage and dedication serve her in a mentoring role and act as an inspiration to others. Molly A. Martinez, Executive Director of Ticket Summit In less than three years of being named executive director, Martinez has doubled the size of the twice-annual Ticket Summit, which now draws more than 600 attendees. In addition to shaping the event’s international scope, Martinez has strategically expanded the participant base to also include major players in the ticket supply chain. What was once an event that catered to sellers in the secondary market now draws in event promoters, theater producers, venue managers, box office managers, and executives from the four major sports leagues. Martinez spearheaded a conference redesign in 2009 whereby the event not only held industry topic sessions, but also included “Best-Practice Sessions.” Gail Mund, Ticket Office Manager, Saskatchewan Roughriders Football Club, Regina Mund has served as the Ticket Office manager for the Saskatchewan Roughriders for the past 15 years. Under her leadership, the Riders have transformed their old hard ticket system with a very small season ticket database to a multifunctional ticketing system. She has been an important part of growing the season ticket base from 5,000 to 25,000 and has taken the Rider Ticket Office from being accountable for $5 million dollars to presently managing over $20 million this past season. In collaboration with Tickets.com and Mund's vision, the Club now has a database of tens of thousands of customers, an integrated internet sales system, kiosk sales, secondary market controls and an e-blast communication system, while still maintaining the Club’s all important brand. Nancy D. Murgillo, General Manager for Centerplate, San Diego Convention Center Murgillo has 39 years of experience in the hospitality industry. For the last six years, she has been the general manager for Centerplate at the San Diego Convention Center, overseeing hospitality for millions of visitors. During her tenure, Centerplate made waves with the opening of the Tides Restaurant, a 138-seat restaurant that brought fine dining to the convention experience. Her team has been leading the local food movement by making fresh, locally sourced and organic products standard fare in operations. Outside her professional role, Murgillo chooses to give back to her community by serving as the sitting Secretary of the Board for the Neighborhood Housing Association and forging partnerships that improve San Diego’s profile. Marla Hoicowitz Ostroff, Executive VP of Strategic Accounts, Live Nation Entertainment Ostroff has worked in the ticketing industry for 30 years, most of them with Ticketmaster as their senior executive manager of the Eastern U.S. Ostroff has managed and maintained some of Ticketmaster's most strategically important clients; major venues and sports franchises from Boston to Florida, plus Broadway and national accounts. Ostroff is a dynamic, likable person, savvy, and adept at commanding respect from her peers who are some of the toughest and most demanding clients in the industry. Paola Palazzo, Senior Director of Talent, Nederlander Concerts With over 20 years of music industry experience, Palazzo promotes and books events for all exclusively promoted Nederlander venues as well as third-party facilities on the West Coast. Joining Nederlander in 2007, Palazzo has booked sold-out shows including Phoenix, the Yeah Yeah Yeahs, Beastie Boys, Jason Mraz and Arcade Fire at the Greek Theatre, along with Robin Williams and John Legend at the Rimac Arena in San Diego. Prior to that she worked for House of Blues Concerts and secured high-profile talent for the Gibson Amphitheatre in Los Angeles. Before she joined HOB, Palazzo was a music agent with Creative Artists Agency. She is very active with notable charitable organizations including the Presidents Association for Cal State University, Northridge, the TJ Martell Foundation, and the Luminary Circle of Step Up Women’s Network. Vaune Peck, Counselor and Coordinator of Arts Programming and Promotion at Monmouth University’s Center of Distinction for the Arts, West Long Branch, N.J. As a member of the Monmouth University Arts Coordinating Council, Peck leads an endeavor to follow a Creative Campus model, whereby campus-wide arts programming provides faculty, students, and the community dynamic and progressive learning opportunities. When Monmouth University opened its new Multi-Purpose Activity Center (the MAC), a 4,100-seat multipurpose activity center, Peck drew on her existing relationships within the industry to facilitate an agreement with AEG/Concerts East as consultants and exclusive promoters of concert events. She was instrumental in negotiating the contract details and remains responsible for managing the university’s role. Janice Price, CEO for Luminato, Toronto's Festival of Arts + Creativity Price helms the four-day celebration, which has enjoyed 3.5 million visitors in the past three years, and showcased 29 Toronto venues in 2009. Besides overseeing this multi-disciplinary festival that had an economic impact of $193 million in 2009, Price is a long-time entertainment industry executive. She most recently served for four-and-a-half years as President and CEO of The Kimmel Center for the Performing Arts in Philadelphia, and was both the interim executive director and VP of Marketing and Communications at New York’s Lincoln Center for the Performing Arts prior to that appointment. Suzanne Richardson, Marketing Director, AEG Live Las Vegas and Concerts West Richardson continually promotes concerts at one the country's premier clubs, The Joint at the Hard Rock in Las Vegas, and also oversees marketing for AEG Touring shows and One-Offs throughout Vegas. The job has her busy enough, but this year, Richardson is also president of the Event and Arena Marketing Conference and will oversee its 30th anniversary conference in Chicago. Nancy Hyder Robinson, Vice President of Human Resources and Associate General Counsel, Centerplate. Robinson has played a significant role in Centerplate’s transition from public company to major industry player — effectively managing Centerplate’s workforce needs through a change of ownership, a major merger with Boston Culinary Group, and high-profile special events from the Olympics to the Super Bowl. Robinson also provides guidance under the myriad of federal and state employment and labor laws, defending the company in EEOC proceedings, managing all labor relations and employment litigation and advising management on strategic business, employment and human resources issues. Prior to joining the company in 2007, Robinson represented Centerplate for nearly a decade in private practice. Jennifer Staats Moore, Assistant Director, Rialto Center for the Arts, Georgia State University, Atlanta Staats Moore came to her leadership role through an unusual route — ticketing. Currently assistant director of the Rialto, Staats Moore oversees the financial side of the operation — planning, fiscal and administrative activities, and has kept the organization in the black, even in the current economy. She is also an adjunct professor in the university’s College of Business, teaching the popular course “Festivals, Fairs and Entertainment Management.” She has served as past Chairman of the Board of Directors of the International Ticketing Association. Kim Stone, Executive VP, Miami Heat and GM, AmericanAirlines Arena A veteran of the South Florida sports market for more than 18 years, Stone has been an integral part of building the Heat’s and the Arena’s success by developing and implementing sound business strategies and management practices. Responsible for the day-to-day operations and productions presented at the AmericanAirlines Arena, Stone enjoys a noteworthy distinction in the world of NBA arenas as one of just a few female arena general managers in the league. Since taking over the service and retention function six years ago, Stone’s department has set team records for most seats and revenue renewed, and consistently ranks among the best in the NBA. In April 2009, under Stone’s leadership, the AmericanAirlines Arena was among the very first of existing arenas in the United States to receive the coveted LEED Certification.
|
VENUES TODAY 18350 MT. LANGLEY, SUITE 201 FOUNTAIN VALLEY, CA 92708 PHONE: 714-378-5400 FAX: 714-378-0040
|
©2006-2009 VENUES TODAY Designed by : Lisa Brink & Powered by : www.innovadia.com |