SeatGeek Acquires TopTix

$56-million buy of Israeli firm is largest acquisition to date

  • by Lisa White
  • Published: April 18, 2017

Eric Waller, CTO, and SeetGeek co-founders, Jack Groetzinger and Russ D'Souza.

In a major move, SeatGeek announced the acquisition of Israeli ticketing software company TopTix for $56-million, the largest acquisition in SeatGeek’s history.

The purchase represents a significant investment in primary ticketing on behalf of SeatGeek as it continues to build its SeatGeek Open ticketing platform in an effort to replace industry incumbents as a ticketing platform for rightsholders.

“We have always had a vision of openness in ticketing, when historically, it’s a closed business, and SeatGeek had the same vision,” said Fred Maglione, TopTix executive chairman.

The acquisition was financed by a new $57-million Series D investment round in SeatGeek led by Glynn Capital, with participation from existing investors Accel, Causeway Media Partners, Haystack Partners, Mousse Partners and Technology Crossover Ventures.

“The thing that impressed us was TopTix went through an entire software rewrite,” said Russ D’Souza, co-founder of SeatGeek. “The company is able to take a diverse set of clients, from EPL teams to museums to concert halls, and can ticket anything around the world, which speaks to the heart of the software.”

TopTix brings a modern ticketing platform and engineering team to SeatGeek, and has provided ticketing software for more than 500 institutions. TopTix processes 80 million tickets a year in 16 countries. Current TopTix clients, which will now be clients of SeatGeek, range from museums and theaters to festivals and sports teams, including organizations such as the Royal Dutch Football Association, Ravinia Festival and multiple English soccer clubs.

“We developed a technological platform that is not locked into one silo in how inventory is distributed,” said Maglione.

TopTix will power the expansion of SeatGeek Open, SeatGeek’s primary ticketing platform that launched in August 2016. This platform allows artists and teams to sell tickets directly within other apps and websites, in places where fans are spending time and consuming content. Tickets, for example, could be made available through popular ecommerce websites, travel tools and messaging sites.

TopTix has served as SeatGeek’s technology partner for the company’s first primary ticketing client, Sporting Kansas City of Major League Soccer. The technology has helped Sporting KC increase online sales by 61 percent thus far compared to last season, and drive four times the amount of mobile purchasing the team saw with their previous ticket provider throughout 2016.

“Every team is pushing legacy ticketing companies,” said D’Souza. “The industry is ripe for change, but the only problem is with the philosophy and technology.”

TopTix will operate as a subsidiary of SeatGeek, continuing to service clients across the globe.

With the addition of TopTix engineering and business leadership teams, SeatGeek is now comprised of about 250 employees, located in seven offices across 13 countries.

“We will look back at this as a pivotal moment in the live entertainment industry,” said D’Souza. “We’re taking the power from ticketing companies and giving control to rightsholders.”

  • by Lisa White
  • Published: April 18, 2017